Help

Find answers about installation, detection and downloads.

How do I install Getvy - Video Downloader?

Install for free — Chrome Web Store / Firefox Add-ons.

Is it free? Are there hidden charges?

Yes, Getvy - Video Downloader is completely free. There is no paid tier, no subscription, and no usage limit. The site is supported by advertising, which lets us keep the extension free for everyone.

Which browsers are supported?

Chrome · Firefox. Availability varies by browser, extension version, site and video. Other sites may work when they provide a supported stream format.

How do I download a video from a page?

Open a page where a video is playing. The number badge on the getvy icon shows how many video addresses were detected. Click the icon, choose the video you want from the list, and press the download button. If no number appears, try playing the video or refreshing the page.

Which video formats can it download?

HLS · DASH · MP4 · WebM. Video segments are assembled and separate video and audio tracks are merged in your browser. No command-line software is required.

Why does the icon show no videos?

getvy detects videos from the network requests a page makes. If you opened the page before installing, or the video hasn't started loading yet, no address is captured. Refresh the page or press play, and the badge should update. Some sites also load video only after you interact with the player.

In-browser video processing

Video segments are assembled and separate video and audio tracks are merged in your browser. No command-line software is required.

Does getvy collect my data?

No. The extension does not collect, store, or transmit your personal data. Video detection, downloading, and conversion all happen locally inside your browser. For full details, see our Privacy Policy page.

Is downloading videos legal?

getvy is a general-purpose tool. Whether you may download a particular video depends on that site's terms of service and your local copyright laws. You are responsible for using the tool only on content you own, content that is in the public domain, or content you have explicit permission to download. Do not download copyrighted material you are not authorized to save.

Can I download from any streaming service?

No. Many platforms protect their content with DRM (digital rights management), and getvy does not bypass DRM or any copy protection. Such streams cannot and should not be downloaded. getvy is intended for ordinary, unprotected video files.

The download stops or fails midway. What can I do?

Check your connection and confirm that the original video still plays. Keep the download tab open. If the problem continues, try another quality or refresh the source page.

Conversion to MP4 is slow. Is that normal?

In-browser stream assembly and track merging run entirely on your device using built-in modules without external tools. Speed depends on your network and CPU.

Why is the getvy extension for Chrome unable to download videos from YouTube?

Google does not allow Chrome extensions to download videos from YouTube. To download videos from YouTube, please install Firefox and then install getvy for Firefox to enable downloading via getvy.

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